Privacy policy.

Northwest Pulse CPR ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.northwestpulsecpr.com] or interact with us online or in person.

Information We Collect

We may collect personal information you provide to us directly, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through third-party providers)

  • Course registration details

  • Communication preferences

We may also collect non-personal information automatically through cookies or similar technologies, including:

  • Browser type and version

  • Device information

  • Pages visited and time spent on site

  • IP address

  • Referral source

How We Use Your Information

We use the information we collect to:

  • Register you for CPR and first aid classes

  • Communicate with you regarding your class or inquiry

  • Send class reminders, updates, and follow-ups

  • Process payments securely

  • Improve our website and customer experience

  • Respond to inquiries and customer service requests

  • Comply with legal or regulatory requirements

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g., scheduling software, payment processors, email platforms) who help us run our business

  • The American Heart Association or other certifying bodies to issue certifications

  • Legal authorities if required by law or to protect our rights and safety

All third-party providers are required to maintain confidentiality and protect your data.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we do our best to safeguard your data, no system can be completely secure.

Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Withdraw consent for marketing communications

  • Request deletion of your information (unless retention is legally required)

To exercise your rights, please contact us at info@northwestpulsecpr.com or 847-242-1075.

Cookies and Tracking

Our website may use cookies and tracking technologies to improve user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please reach out to:

Northwest Pulse CPR
info@northwestpulsecpr.com
847-242-1075